Privacy Policy​ ​+ Terms​ ​&​ ​Conditions

Overview

This website and podcast, Confessions of a CX Executive, are owned and operated by CX & Growth Strategies, LLC (“Company,” “we,” “us,” or “our”).

By accessing this website, submitting information, or participating in podcast-related activities, you agree to the terms outlined below.

Information We Collect

We may collect the following types of information:

• Name, email address, company name, and role (via application or contact forms)
• Scheduling and booking information
• Communication preferences
• Any information voluntarily provided during podcast applications or correspondence

We only collect information necessary to operate the podcast, communicate with guests, and improve our services.

How We Use Your Information

We use collected information to:

• Review and manage podcast guest applications
• Schedule and coordinate podcast recordings
• Communicate with you regarding podcast participation or related updates
• Share relevant content, updates, or opportunities related to our work

We do not sell or rent your personal information to third parties.

Podcast Recording & Content Use

By applying to or participating in the podcast, you acknowledge and agree that:

• Your interview may be recorded (audio and/or video)
• Content may be edited for clarity, length, or promotional use
• The final content may be distributed across platforms including (but not limited to):
– YouTube
– Podcast platforms (e.g., Spotify, Apple Podcasts)
– Social media
– Marketing and promotional materials

You grant CX & Growth Strategies, LLC a non-exclusive, royalty-free, perpetual license to use, reproduce, distribute, and promote this content.

Guest Responsibility

Guests are responsible for:

• Ensuring they have the right to share any information discussed
• Avoiding disclosure of confidential or proprietary information
• Representing their experiences truthfully

We reserve the right to edit or decline publication of any content at our discretion.

Website Use

By using this website, you agree not to:

• Submit false or misleading information
• Attempt to disrupt or interfere with site functionality
• Use content from this site without permission

All content on this site is the property of CX & Growth Strategies, LLC unless otherwise noted.

Intellectual Property

All materials, including but not limited to:

• Podcast content
• Videos
• Written content
• Branding and logos

are owned by or licensed to CX & Growth Strategies, LLC and may not be copied, reproduced, or distributed without permission.

No Professional Advice

Content shared on this website and podcast is for informational purposes only and does not constitute legal, financial, or professional advice.

Engagement with CX & Growth Strategies, LLC for consulting services is separate and governed by individual agreements.

Third-Party Links

This website may contain links to third-party platforms or services. We are not responsible for the content, policies, or practices of those external sites.

Data Security

We take reasonable measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

Your Rights

You may request to:

• Access the information we have about you
• Correct or update your information
• Request deletion of your data

To do so, contact us using the information below.

Changes to These Terms

We may update this Privacy Policy & Terms of Use from time to time. Updates will be reflected on this page with a revised effective date.

Contact Information

For questions regarding this policy or your information, please contact:

CX & Growth Strategies, LLC
Austin, Texas
Email: [email protected]

Effective Date: Jan 1, 2026